At ChatTick, we are deeply committed to protecting your privacy and securing your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you use our mobile application. By using ChatTick, you agree to the practices described in this policy.

Information We Collect

When you create an account and use ChatTick, we collect the following types of information:

  • Referral Data: If you participate in our referral program, we collect information related to your referrals and their activity in the app.
  • Personal Information: This includes basic details such as your name, email address, and profile picture that are used to create and personalize your account.
  • Device Information: We collect data about the device you use to access the app, such as the device model, operating system, and unique device identifiers.
  • Usage Data: This includes information about how you use the app, such as the features you access, interactions within the app, and times of use.

How We Use Your Data

We use the collected data for the following purposes:

  • To Offer Rewards: Your referral and usage data allows us to track and award points through our rewards program.
  • To Provide and Improve Services: Your data helps us deliver the best user experience, troubleshoot issues, and enhance the app’s functionality.
  • To Communicate with You: We may use your email address to send you account updates, notifications, and promotional offers. You can opt-out of promotional emails at any time.
  • To Ensure Security: Your data helps us maintain the security of the app and prevent unauthorized access or fraud.

Data Storage and Security

Your privacy and data security are our top priority. We implement advanced encryption technologies to protect your messages, calls, and shared files. All communication within Chattick is end-to-end encrypted, ensuring that only you and your intended recipient can access the content.

We store your data on secure servers with appropriate safeguards to protect it from unauthorized access. However, no system can guarantee complete security, so we encourage you to take precautions to protect your personal information as well.

Data Sharing and Third Parties

We do not sell, rent, or trade your personal data. We may share your information with third-party service providers only if it is necessary to deliver our services (e.g., for hosting, analytics, or payment processing), but these providers are obligated to keep your data confidential and use it only for the purposes for which it was shared.

We do not share your data with advertisers or other third parties for marketing purposes.

Your Data Ownership and Rights

You have full ownership of the data you share with ChatTick. You have the right to:

  • Access and manage your personal information via the app settings.
  • Delete your account and all associated data at any time.
  • Request to update or correct any inaccurate data.

We will retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or the app. When we make significant changes, we will notify you through the app or by email. Your continued use of ChatTick after such updates constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected].